Case Studies

Driving systemic change for mental health with Fountain House

Starting in 2020, M+R partnered with Fountain House to amplify their mission of improving lives for individuals with serious mental illness. By leading national campaigns, securing impactful media coverage, and empowering partners with advocacy tools, M+R helped advance access to community-based mental health care and health-first crisis responses.

Client
Fountain House
Issue(s)
  • Public Health and Hospitals
Services
  • Advocacy Campaign Strategy
  • Brand Awareness
  • Media Training
  • PR & Media Relations
  • Strategic Communications

Challenge

Break into mainstream conversations about mental health tied to the pandemic and racial justice following the murder of George Floyd.

Opportunity

Leverage national awareness of mental health crises and racial justice movements to push for systemic change and policy reform.

Results

Secured coverage in top-tier outlets, including The Washington Post, NBC News, and USA Today.

Trained and equipped dozens of Fountain House allies nationwide with advocacy tools and skills.

Approach

M+R collaborated with Fountain House to amplify its mission and drive systemic change in mental health care. Initially, M+R focused on integrating mental health into national conversations, linking it to the pandemic and racial justice issues following George Floyd’s murder. This effort culminated in the Care Responders campaign, a multi-state initiative advocating for health-first approaches to mental health crises instead of criminalization.

In 2022, M+R expanded its scope to launch the nationwide Healing Minds, Powering Communities campaign, aimed at unifying local and national partners around the goal of ensuring consistent access to community-based mental health care. Through strategic media outreach, M+R positioned Fountain House as a leader in mental health advocacy, securing coverage in high-profile outlets like The Washington Post, NBC News, and USA Today at pivotal moments in policy and cultural conversations.

Beyond media strategy, M+R focused on empowering Fountain House’s network of allies to sustain advocacy efforts independently. By conducting tailored trainings, offering one-on-one coaching, and developing advocacy toolkits, M+R equipped partners across the country with the skills to amplify their own media, social media, and organizing efforts. This approach not only elevated Fountain House’s profile but also built a movement capable of driving long-term change in mental health care.